The Problem Of Measuring Quality

The Cost of Bad Design

“Most project managers are hired to achieve a balance between time, cost and quality. Unfortunately, I have often seen how easy it is to measure the time and the cost and to forget about the quality. But quality is essential if the client is to achieve good value. It’s much easier to measure quality with the tools that are now available. These tools need to become accepted as an integral part of the project manager’s trade.”
— Extract from The Cost of Bad Design, CABE Publication

Design isn’t just about aesthetics or functionality—it’s about delivering value over time. Cutting corners or neglecting quality may save money upfront, but it often leads to higher costs, inefficiencies, and frustration down the track. In this post, we explore why investing in good design is essential for long-term success and how bad design can end up being far more expensive than you expect.

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