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THE PROBLEM OF MEASURING QUALITY

The Cost of Bad Design

“Most project managers are hired to achieve a balance between time, cost and quality. Unfortunately, I have often seen how easy it is to measure the time and the cost and to forget about the quality. But quality is essential if the client is to achieve good value. It’s much easier to measure quality with the tools that are now available. These tools need to become accepted as an integral part of the project manager’s trade.” An extract from The Cost of Bad Design – a CABE Publication